Day 1-Risk-Based Test Management
• Understanding Risk and it's perceptions
• Understanding management
• Risk and Software Management
• Common Software Risks
• Risk and Software Projects
• Risk Identification
• Categorizing Risks
• Elements of Risk Statement
• Analyzing Identified Risks
• Hazard analysis
• Risk Mitigation
• Potential Mitigation Solutions
• Risk Based Test Management
• Managing to Risk Plan
• Risk measurement, Monitoring and Control
• Risk Log
• Implementing Risk Paradigm
• Reporting and Measurement
Day 2-Building and Managing a Test Team
• Introduction of Testing and role in business
• The Definition of a Test team
• Third party - Unambiguous - Neutral
• Characteristics of an Effective Test Team
• What is test center of excellence
• The kick off point
• Test Manager's Role and Responsibilities
• Planning and Budgeting
• Hiring and Training
• Defining Responsibilities and Expectations
• Defining the Work
• Managing the Test Team
• Effective Management Techniques
• Management vs. Leadership
• Motivation, Teamwork, and Productivity
• Reviews and Performance Evaluations
• Retention and Turnovers
• Terminations and Layoffs
• Managing the expectation
• Prepare for future
• Solving organizational problem, Q & A
Day 3-Ten steps to become successful Test manager
• Testing Process and Basic Role of a test Manager
• The ten steps to make him effective
• Clarify, Negotiate and Commit to your Role
• Understand your Expected result
• Know your piece of the business
• Build a Effective and efficient test team
• Choose employee wisely
• Define and model group excellence for testing
• Plan the work and work the plan - create some flexibility
• Obliterate barriers
• Proactively adopt and manage changes
• Create a legacy to produce result
• Discussion of practical problems
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